Terms & Conditions
These terms govern your use of tothesolution.pro and any Virtual Assistance or Digital Marketing services provided by To The Solution Pro, registered at 65 Charles Gay Loop, New York, NY 10035.
Our services
We provide Virtual Assistance (administrative, research, and customer support tasks) and Digital Marketing (paid advertising, SEO, social media, and content) services under individually scoped agreements or retainers, agreed with each client before work begins.
Client responsibilities
- Provide accurate information needed to complete tasks or run campaigns
- Grant necessary account access (e.g., ad platforms, CRM) only for the duration of the engagement
- Review and approve deliverables within agreed timeframes
Payment
Fees are agreed per engagement — hourly, monthly retainer, or project-based — and invoiced according to the terms in your service agreement. Late payment may result in a pause of active work.
Cancellation
Either party may cancel an ongoing engagement with written notice, per the notice period stated in your service agreement. Completed work up to the cancellation date remains payable.
No guarantee of results
We commit to professional effort and transparent reporting. Digital marketing outcomes (traffic, rankings, ad performance) depend on many factors outside our control, and we do not guarantee specific results.
Limitation of liability
To the extent permitted by law, our liability for any claim related to our services is limited to the fees paid for the specific service in question over the preceding three months.
Governing law
These terms are governed by the laws of the State of South Carolina.
Contact
Questions about these terms can be sent to info@tothesolution.pro.