terms & condition
Last Updated: August 7, 2025
1. Acceptance of Terms
By accessing or using our website https://www.tothesolution.pro or our services, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our services.
2. Use of the Website
You must be at least 18 years of age to use our services.
You agree not to misuse the website or its content, including for unlawful purposes.
Unauthorized use may result in a claim for damages and/or be a criminal offense.
3. Services Offered
To The Solution offers remote Virtual Assistance and Digital Marketing services. Specific services, deliverables, timelines, and pricing are discussed and agreed upon with each client individually.
We reserve the right to refuse service, modify offerings, or update service terms at any time without prior notice.
4. Client Responsibilities
By engaging with us, you agree to:
Provide accurate, up-to-date information during communication
Cooperate fully to ensure timely delivery of services
Respect confidentiality and communication boundaries
Make timely payments (where applicable)
5. Payments & Refunds
All pricing is agreed upon prior to service delivery.
Payments must be made via accepted methods (e.g., PayPal, Stripe, bank transfer).
Project-based services may require partial or full payment upfront.
Refunds are subject to our Refund Policy.
Chargebacks without prior communication may result in service termination.
6. Intellectual Property
All content on this website, including logos, graphics, service descriptions, and written content, is the property of To The Solution unless otherwise stated.
You may not reproduce, distribute, or commercially exploit any content without our written permission.
7. Confidentiality
We maintain strict confidentiality of all client data, project details, and business information. Non-disclosure agreements (NDAs) can be signed upon request.
Clients are also expected to maintain confidentiality regarding our processes, tools, and documentation.
8. Limitation of Liability
To The Solution shall not be liable for any indirect, incidental, or consequential damages arising from:
Use of or inability to use our services
Errors or omissions in delivered content
Third-party system failures or delays
Our total liability shall not exceed the amount paid for the services in question.
9. Third-Party Tools & Services
We may use third-party platforms (e.g., email marketing tools, CRM software, analytics) to deliver services. We are not liable for errors, outages, or data issues originating from these tools.
10. Termination
We reserve the right to terminate or suspend access to our services or website at any time without prior notice, particularly in cases of abuse, non-payment, or breach of terms.
11. Governing Law
These Terms are governed by and construed in accordance with the laws of the jurisdiction in which To The Solution operates. Any disputes will be subject to the exclusive jurisdiction of the courts in that location.
12. Changes to Terms
We may update these Terms & Conditions periodically. Continued use of our website or services after such changes constitutes your acceptance of the new terms.
13. Contact
For any questions or concerns regarding these Terms, please contact:
To The Solution
Email: info@tothesolution.pro
Website: https://www.tothesolution.pro
Important Disclaimer
Disclaimer
We are an independent support and marketing service. We are not affiliated with or endorsed by any specific company, brand, or service provider. All names, logos, and trademarks are used only for identification and belong to their respective owners.
We focus on delivering exceptional support that encourages customer loyalty and satisfaction — all while staying completely transparent and unaffiliated with any brand or service provider.
Simultaneously, our digital marketing services empower small businesses and entrepreneurs to take their presence online and expand it effectively. By combining creative design, search engine optimization, and smart advertising campaigns, we help clients simplify their digital strategy and reach their goals faster.
Why People Trust Us:
We don’t pretend to be official customer support
We don’t overpromise
We are Transparent in Work
WHAT WE DO
Customer Support Assistance
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